Why Your Printer Says Ink Is Low (Even When It’s Not)

a woman reads the message on the office printer

CK Support |

You’ve just put in a fresh ink cartridge, but your printer is already flashing a low ink warning. Sound familiar? It’s a common frustration for many printer owners — and no, you’re not imagining it. Here's why it happens, and what you can do about it.

1. Ink Level Estimates Aren’t Always Accurate

Most printers use software algorithms to estimate ink levels, rather than physically measuring the amount of ink inside the cartridge.

  • These estimates are based on page counts or droplet usage

  • They can be triggered early to avoid running out mid-print

  • The warning doesn’t always mean the cartridge is empty

This means there could still be plenty of usable ink left, especially if your printer is being overly cautious.

2. Built-in Chip Sensors Can Be Overprotective

Many ink cartridges contain chips or smart sensors that communicate with your printer. These are designed to:

  • Prevent printing with low ink to protect the printhead

  • Encourage early replacement (sometimes for sales reasons)

  • Lock out refilled or non-genuine cartridges

Unfortunately, these chips can sometimes misread or misreport the actual ink levels — especially if the cartridge is older or has been refilled.

3. Ink Can Shift During Use

Cartridges aren't just static ink tanks. They have internal sponges and channels. If the ink shifts or gets trapped in corners:

  • The printer may register it as “used” or “unavailable”

  • You could still squeeze more pages out of it

  • Gentle shaking may help redistribute ink temporarily

(Just be careful not to damage the cartridge or create a mess.)


What You Can Do

  • Keep printing if quality is still good — the warning is just a heads-up

  • Use genuine cartridges (like those sold at Crazy Kangaroo) to reduce errors

  • Check for firmware updates from the printer manufacturer

  • Avoid removing and reinstalling the cartridge multiple times, as this can confuse the sensor

And when it finally is time to replace your cartridge…


Recycle It for Free

At Crazy Kangaroo, we make recycling your ink cartridges simple and free:

  • Download a Freepost Recycling Label from our website

  • Or receive a free recycling bag when you order HP or Canon ink from us

Don’t let that empty cartridge end up in landfill — give it a second life.

Recycle Your Ink Now

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